Rick Shrum
San Jose, CA.

Online Portfolio: New Moon Designs
E-Mail Address:

Objective

A position utilizing my communicative, technical, and creative skills

Experience

Self-employed

Affiliate Sales and Marketing / Web Design

Contract with online merchants to drive traffic and sales via my network of websites.
Methods utilized include banner and text ad placement, paid search engine marketing, e-mail marketing, and organic search engine optimization.

Goodwill of Silicon Valley Corporate Headquarters, San Jose, CA, 03/2005 - 09/2008

Closing Position:
Web Designer / eCommerce:
Prior Position
Computer / English Composition / Math / Science / Life Skills Instructor

Boulevards New Media, San Jose, CA, 08/2006 – 06/2007

Web Producer

Assist in redesign of site, add and revise content, edit and create image, banner and logo content; write creative content, optimize for SEO, ensure consistent style throughout the website.

De Anza College Bookstore, Cupertino, CA, 03/03 - 07/2003

Online Sales Coordinator/Computer Salesperson

Resolve and process problematic orders. Provide customer service in selecting
and purchasing computer hardware and software

Freelance Web & Graphics Designer 2002 - 2003

San Jose Public Library, San Jose, CA, 06/2001 - 02/2005

Volunteer Computer and Internet Instructor / Newsletter Designer and Editor

Conduct classes on fundamentals of computer and internet usage and procedures.
Covered subject matter includes essentials of operation such as the
interface structure, document and file creation, web searches and navigation.

San Jose State University, San Jose, CA, 08/1997 - 04/2001

Departments Worked in at SJSU:

School of Nursing

Information Technology Consultant/Learning Resource Center Manager

Manage and maintain the School of Nursing Learning Resource Center.
Provide technical support for all facility hardware, software and multimedia equipment. Interview, hire, train, and supervise student assistants. Design and maintain the School of Nursing's website. Work with budget committee to develop and implement financial plans.

Engineering Computing Systems

Information and Research Engineer / Web Developer

Hardware and software installation and maintenance, network configuration, web page design, information research and deployment, authorship of procedural and mission statement documents.

Business Computing Services

Computer Lab Consultant

Supervised and monitored use of computers in student laboratories. Assisted users with various programs and Internet applications. Additional responsibilities included software installation, maintenance, and resolving computer and other hardware problems.

Symantec Software, Cupertino, CA, 09/1998 - 12/1998

Usability Engineer

Involved in designing and conducting software usability studies for desktop
and hand-held platforms. Analyzed the results of these studies, identified
usability defects, and made reports and recommendations to program managers,
product designers, developers, test engineers, marketers, and other members
of the software development team.

NASA/Ames Research Center, Moffett Field, CA, 12/1989 - 01/1997
Sterling Software

Psychology Research Specialist

Collaborated in the design, implementation, data analysis, and publication of psychoacoustic
studies involving three-dimensional sound. Studies were targeted toward developing
enhanced communication systems and user interfaces utilizing the natural ability of
human operators to localize sound in three-dimensional space.

Education

San Jose State University, San Jose, CA
M.S. Degree Program in Human Factors/Ergonomics

San Jose State University, San Jose, CA (5/94)
B.A. Degree in Psychology
Graduated with Honors

De Anza College, Cupertino, CA (5/92)
A.A. Degree
Graduated with Honors

Certifications

De Anza College, Cupertino, CA (8/2003)
Web Development

Microwave Training Institute, Mountain View, CA (6/85)
Certified technician in microwave wireless communication technology

COMPUTER KNOWLEDGE

Operating Systems
Windows XP, Windows 2000, Windows 9.x, Windows NT, Windows 3.x, DOS, Macintosh, UNIX, Linux.

Software
MS Office Suite, Macromedia DreamWeaver, Flash, Fireworks, Director,
SPSS, Adobe Photoshop, Adobe Illustrator, Paint Shop Pro, 3-D Studio,
Digidesign Sound Designer, Sound Forge, numerous web, graphics, and internet-based applications.

Languages

Other Assets

References: Provided upon request