A position utilizing my communicative, technical, and creative skills
Boulevards New Media, San Jose, CA, 08/2006 – 06/2007
Assist in redesign of site, add and revise content, edit and create image, banner and logo content; write creative content, optimize for SEO, ensure consistent style throughout the website.
De Anza College Bookstore, Cupertino, CA, 03/03 - 07/2003
Resolve and process problematic orders. Provide customer service in selecting
and purchasing computer hardware and software
Freelance Web & Graphics Designer 2002 - 2003
San Jose Public Library, San Jose, CA, 06/2001 - 02/2005
Conduct classes on fundamentals of computer and internet usage and procedures.
Covered subject matter includes essentials of operation such as the
interface structure, document and file creation, web searches and navigation.
San
Jose State University, San Jose, CA, 08/1997 - 04/2001
Departments Worked in at SJSU:
School
of Nursing
Manage and maintain the School of Nursing Learning Resource Center.
Provide technical support for all facility hardware, software and multimedia
equipment. Interview, hire, train, and supervise student assistants. Design
and maintain the School of Nursing's website. Work with budget committee
to develop and implement financial plans.
Engineering
Computing Systems
Hardware and software installation and maintenance, network configuration, web page design, information research and deployment, authorship of procedural and mission statement documents.
Supervised and monitored use of computers in student laboratories. Assisted users with various programs and Internet applications. Additional responsibilities included software installation, maintenance, and resolving computer and other hardware problems.
Symantec Software, Cupertino, CA, 09/1998 - 12/1998
Involved in designing and conducting software usability studies for desktop
and hand-held platforms. Analyzed the results of these studies, identified
usability defects, and made reports and recommendations to program managers,
product designers, developers, test engineers, marketers, and other members
of the software development team.
NASA/Ames
Research Center, Moffett Field, CA, 12/1989 - 01/1997
Sterling
Software
Collaborated in the design, implementation, data analysis, and publication of
psychoacoustic
studies involving three-dimensional sound. Studies were targeted toward developing
enhanced communication systems and user interfaces utilizing the natural ability
of
human operators to localize sound in three-dimensional space.
San Jose State
University, San Jose, CA
M.S.
Degree Program in Human Factors/Ergonomics
San Jose State
University, San Jose, CA (5/94)
B.A.
Degree in Psychology
Graduated with Honors
De
Anza College, Cupertino, CA (5/92)
A.A.
Degree
Graduated with Honors
De Anza College, Cupertino, CA (8/2003)
Web
Development
Microwave Training Institute, Mountain View, CA (6/85)
Certified technician in microwave wireless communication technology
Operating Systems
Windows XP, Windows 2000, Windows 9.x, Windows NT, Windows 3.x, DOS, Macintosh,
UNIX, Linux.
Software
MS Office Suite, Macromedia DreamWeaver, Flash, Fireworks, Director,
SPSS, Adobe Photoshop, Adobe Illustrator, Paint Shop Pro, 3-D Studio,
Digidesign Sound Designer, Sound Forge, numerous web, graphics, and internet-based
applications.
Languages
References: Provided upon request